OUR ASSETS
- Our services |
- Our commitments
- | Traceability
SLS, specialist in the delivery to private individuals since 1985, commits daily to:
GUARANTEED DELIVERY TIMES
Our commitment on the delivery time is our very first guarantee and is vital for you and your customer: from departure from our Hub in Villabé (91) to the delivery (assembly included), we guarantee a maximum delivery time of 7 days for France and 15 days for Corsica.
A STAFF IN UNIFORM, REACTIVE AND RESPONSIBLE
Our vocation: to contribute to the success of our company by respecting the quality of your image. With mandatory teams of 2 persons, our delivery staff in uniform testifies to SLS professionalism.
DELAY MANAGEMENT
In case of a delay in delivery, we immediately inform the addresse: thus the risk of dissatisfaction is minimized.
CENTRALIZATION OF COMPLAINTS
We centralize all complaints and react immediately and efficiently to the delivery problems that may occur. Our Client Service will inform you in real time of complaints received and guarantees a response by questioning the manager of the branch concerned.
OPTIMAL TRACEABILITY
At any time, you are able to know your positions thanks to accurate information updated in real time by our online tool SIRCO. (Find more information on our dedicated page).